The railway plays a vital role in supporting the UK’s economy by connecting people and goods. At the heart of our strategy is a clear ambition: to build a railway that helps communities thrive.

We aim to deliver transport solutions that:

• Support local economies 
• Create an accessible and inclusive railway
• Improve the wellbeing of communities

Together with our suppliers, we’re committed to maximising the positive impact we create for our people, passengers, and communities.

How we deliver social value

We embed social value into our decision-making and business processes by:

• Engaging local communities and stakeholders

 We listen to local authorities and community groups to shape our decisions.

• Assessing socio-economic opportunities, such as:
  • Training and employment
  • School outreach in disadvantaged areas
  • Local spending
  • Access to green spaces
  • Partnerships with third-sector organisations

• Embedding social value into procurement

 We ensure our supply chain contributes to community wellbeing.

• Using the Rail Social Value Tool (RSVT)

 We capture outcomes and forecast the value added through our interventions.

• Considering long-term wellbeing impacts

We evaluate how our activities affect community health and cohesion.

• Removing barriers to railway access

We promote inclusive and accessible transport for all.

• Transforming Disused Railway Assets for Community Benefit  

Unlocking the potential of disused railway land and assets by repurposing them for community use. 

The benefits of embedding social value

By integrating social value into everything we do, we can:

• Build public trust and improve perceptions of the railway
• Encourage more people to choose rail travel
• Support socio-economic growth and community wellbeing
• Inspire future talent through local employment and education outreach
• Promote inclusive transport solutions that serve everyone

Related pages

Rail Social Value Tool
Community Rail
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I need to understand our lineside neighbours and communities