This page (together with the documents referred to on it) tells you the terms of website use on which you may make use of our website greener.network-rail.co.uk. By using our website, you indicate that you accept these terms of website use and that you agree to abide by them. If you do not agree to these terms of website use, please leave our website immediately.

Other terms

These terms refer to your viewing and use of our website.

Information about us

Our website is operated by Network Rail Infrastructure Limited (“we”, “our” or “us”). We are registered in England and Wales under company number 02904587 and have our registered office at Waterloo General Office, London, SE1 8SW. You may send us a message through our Contact Form.

Accessing our website

We do not guarantee that access to our website, or the content on it, will always be available or uninterrupted. Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the website, content, functionality or service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

We make no warranties, representations, undertakings or guarantees that our website or any content on it will be free from errors or omissions.

We make no warranties, representations, undertakings or guarantees that our website is secure or free from bugs or viruses.  You are responsible for ensuring that the device from which you access our website has suitable anti-virus software in place.

You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of website use and the policies referred to in these terms of website use, and that they comply with them.

Notwithstanding any other provision of these terms of website use, Network Rail takes internet safety seriously, we use encryption, vulnerability assessment and malware scanning to ensure you are safe to use this website.

Intellectual property rights

Unless otherwise stated, we are the owner or the licensee of all intellectual property rights (designs, logos, etc) in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may only print off copies, and may only download page(s) from our website for your personal and non-commercial use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged. You must not use any part of the materials on our website for commercial purposes or as otherwise restricted in these terms of website use without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of website use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If you believe that you may be the copyright owner of any material on our website and you have not been acknowledged as such by us then please contact us as soon as possible so that we can take appropriate steps. During our investigation we may remove the relevant material from our website. If, following investigation, we determine that you are the legal copyright owner of the material in question then we will, at our discretion, either enter into discussions with you in order to reach an appropriate solution, or permanently remove the material in question from our website.

Reliance on information posted

Content, commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents. You should always obtain appropriate specialist advice before taking, or not taking, action on the basis of any content on our website.

Our website changes regularly

We aim to update our website regularly, and may change the content at any time (including but not limited to these terms of website use, our privacy policy and our cookies policy). If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

Our liability

While we make every effort to ensure that the content of our website is accurate, this is not always achievable, and the material displayed on our website is therefore provided without any guarantees, conditions or warranties as to its accuracy and is provided on an “as is” basis.

Nothing in these terms of website use limits or excludes our liability to you for:

• death or personal injury resulting from negligence;
• fraud or fraudulent misrepresentation; or
• any other matter for which we are not permitted by law to exclude or limit our liability.

If you are a business user, all conditions, warranties and other terms which might otherwise be implied by statute, common law or otherwise are excluded.

We will not be liable to you for any loss or damage arising out of or in connection with your use of (or inability to use) our website or your use of or reliance upon any content on our website, whether in contract, tort (including without limitation negligence), misrepresentation, restitution, under statute or otherwise.

Information about you and your visits to our website

We respect user privacy and will process and collect information about you only in accordance with our privacy policy. By using our website, you consent to us processing any personal data that you provide to us or that we collect from you as a result of your use of our website, and you warrant that all data provided by you is accurate. Our privacy policy sets out what we do with that personal data.

Our cookie policy also applies to your use of our website.

Viruses, hacking and other offences

You must not:

• misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;
• attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website;
• attack our website via a denial-of-service attack or a distributed denial-of-service attack;
• use our website to attempt to gain unauthorised access to any other website, internet account, server, computer, equipment, system, network, data or information;
• use our website to monitor data or traffic on any network or system; or
• use our website to collect or use information, including without limitation email addresses, screen names or other identifiers, by deceit (such as phishing, internet scamming, password robbery, spearing, scraping and harvesting).  

In the event of such a breach, your right to use our website will cease immediately. In addition we may take such other actions including, without limitation, legal action as we consider appropriate.

If you breach any term of these terms of website use, or if we receive a request from a law enforcement authority to do so, we may report your identity, details of any breach and any other information we consider necessary to relevant law enforcement authorities.

You shall compensate us, and keep us compensated in respect of any liability suffered or incurred in connection with any breach by you of these terms of website use or any applicable laws, including but not limited to the Computer Misuse Act 1990 (as amended from time to time).

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Notwithstanding the foregoing you may only use our website for lawful purposes. In particular, you shall not use our website: (i) in any way that breaches any applicable local, national or international law or regulation; and/or (ii) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

Linking to our website

You may link to our website without seeking our prior permission, but only if you comply with the following conditions:

• you do so in a way that is fair and legal and does not damage our reputation or take advantage of it;
• you do not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists; and
• you must not frame any page of our website.

Except where we provide prior written approval, the use of our logo, or the logos of any members of our group of companies and third parties connected to us must not be used for promotional or linking purposes.

If you wish to make any use of material on our website other than as set out above, please address your request to websupport@networkrail.co.uk

We reserve the right to require you to remove any link to our website at any time and without giving you prior notice.

Links from our website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those websites or resources, we are not endorsing those websites in any way and we accept no responsibility or liability to you for those websites or their content or for any loss or damage that may arise from your use of them, or where you are unable to access the content of those websites as a result of the links not properly working.

Jurisdiction and applicable law

If you are a consumer these terms of website use are governed by the law of England and Wales and the courts of England and Wales have non-exclusive jurisdiction to determine any dispute arising out of or in connection with them.  If you are resident in Scotland you may also bring proceedings in Scotland and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland.  As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms of website use affects your rights as a consumer to rely on such mandatory provisions of local law.

If you are a business user these terms of website use (and any non-contractual obligations arising out of or in connection with them) are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction to determine any dispute arising out of or in connection with them (including without limitation in relation to any non-contractual obligations).

Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms of website use through your use of our website. When a breach of these terms of website use has occurred, we may take such action as we deem appropriate. We exclude liability for actions taken by us in response to breaches of these terms of website use by you.

Trade marks

The Network Rail name and logo are registered trademarks of Network Rail Infrastructure Limited.

Variations

We may revise these terms of website use at any time by amending this page. You are expected to check this page whenever you return to our website to see whether any changes have been made, as they are binding on you. If you continue to use our website following a change to these terms, you will be treated as having accepted any such revision. Some of the provisions contained in these terms of website use may also be superseded by provisions or notices published elsewhere on our website.

We may also make changes to our privacy policy and cookies policy from time to time, so you should also check these regularly to see whether any changes have been made.

Your concerns

If you have any concerns about material which appears on our website, please contact us using the following email address websupport@networkrail.co.uk